We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks of any size or large bags and you will be screened upon arrival. Read more about our safety policy.


We will do our best to respond to all enquiries as quickly as possible. In the meantime, you can get in touch via: ENQUIRIES HOTLINE: 0845 3370717 (Available Monday-Friday 9am- 5pm)

For all General Enquiries please visit our Frequently Asked Questions section online.

Alternatively you can e-mail us at: [email protected] .

To contact Customer Services with any concerns regarding your visit to the venue please write to:

  • Customer Services
  • SMG Europe (Head Office)
  • Victoria Station
  • Manchester
  • M3 1AR

Or email [email protected]

For Private hire and event enquiries, please email: [email protected] 

For Hospitality and Laurent-Perrier Experience please e-mail: [email protected]

For Accessibility please e-mail: [email protected] or visit our accessibility information page.

SMG (UK) Limited is a registered company in England with registration number 821116. The registered address of SMG (UK) Limited is SMG Europe (Head Office), Victoria Station, Hunts Bank, Manchester, M3 1AR.