We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy.

Buying Tickets

Introducing EVENTIM 

Eventim

EVENTIM are the official ticket partner for Manchester Arena.

For further information on EVENTIM please click here: EVENTIM

To save time when buying tickets for new events we strongly recommend you register for a MyEVENTIM account.

Not only is it free, quick and easy to register to receive the latest news from EVENTIM on your favourite artists, you'll also save valuable minutes when booking tickets.

To sign up, simply click here: MyEVENTIM

How To Book

Book Online

Buy tickets online by searching our Events section and clicking on the BUY TICKETS button next to the relevant artist entry. Tickets are subject to a booking fee and a venue facility fee of £1.20 per ticket.

 

In Person At Manchester Arena's Box Office

We currently do not have a box office open to the public. Until further notice all tickets will need to be purchased over the telephone or online, and will be delivered by post to customers. Should this cause any problems please contact the customer services team on feedback@manchester-arena.com 

 

By Telephone

Call the EVENTIM Hotline on 0844 847 8000* (open 8.00am - 10.00pm every day). Tickets are subject to a booking fee and a venue facility fee of £1.20 per ticket.

*Calls will cost £0.07 per minute plus your network access charge

 

Accessibility

We pride ourself on being accessible to everyone. If you have any access requirements at all, please book your tickets directly through our Accessibility Team

Contact our Accessibility Team by telephone on 0161 950 5229 (10.00am – 5.00pm Mon - Fri, 10.00am - 4.00pm Saturdays, please note lines will open at 9.00am for on sales only), or by email enquiries@manchester-arena.com

Please note that Upper Tier seats are very steep and are not advised for the elderly, infirm or those with an aversion to heights.  If any of these apply, please do not purchase seats in the Upper Tier as relocation on the night is not possible.

For full details about our accessible facilities please check our Accessiblity Information page. 

Tickets are subject to a booking fee and venue facility fee of £1.20 per ticket.

 

Please Be Careful

Please be aware that if you don't buy your tickets from authorised outlets you run the risk of being refused entry to the venue or not getting any refund if the event is cancelled or postponed.

If you choose not to use the ticket buying options below and are unsure of the legitimacy of a ticket outlet, we suggest you check the official artist or promoter website.

For more information go to the Small Print section at the bottom of this page.

And don't forget, if you are buying tickets for anyone 14 years or under we advise you purchase a seated ticket in the Tiers. Please be aware that during concerts people may stand up.

Please visit our Terms & Conditions page for further information.

 

The Small Print

The decision to liquidate the company trading as getmetickets.net and the television exposé by the BBC on its Inside Out programme highlighted the practice of 'secondary ticket selling', otherwise known as 'touting' or 'scalping'.

Although the practice of 'secondary ticket selling' (otherwise known as 'touting') is not illegal it is strictly against the Terms & Conditions of the Box Office. Condition 7 states "If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, Eventim or one of their authorised sub-agents, it will become void and the holder may be refused entry or ejected from the venue".

Any customer who purchases tickets from these sources automatically loses their rights as a consumer and would be unable to obtain a refund from the venue should the event be cancelled or postponed or should their ticket be voided.

The largest, and probably most worrying, growth in 'secondary ticketing' is through internet auction sites: as with the apparently legitimate websites that advertise 'premium' tickets for sale, and the more obvious 'touts' selling outside the venue, there are no guarantees that the tickets purchased from these sites will guarantee the ticket holder entry into the venue.

At a number of events (particularly the high profile concerts) it is estimated that up to 30% of transactions conducted on these 'secondary ticketing' sites are either fraudulent or result in the ticket holder being refused entry into the venue.

Customers should ONLY purchase tickets from legitimately authorised outlets if they wish to ensure that they get in to see their favourite artist.

We do not accept letters of authority for ticket collections, as this system can be abused by secondary ticket markets. If you have any queries about your booking, please contact your point of purchase directly. 

There are a number of official websites which detail guidelines for purchasing tickets, follow the links below for more info:

http://www.star.org.uk/

http://asta-uk.org/

https://www.tradingstandards.uk/consumers/support-advice

https://www.citizensadvice.org.uk/