We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks of any size or large bags and you will be screened upon arrival. Read more about our safety policy.

Arriving at the venue

Once you arrive at Manchester Arena there are several routes into the building itself. Please see below for further information. 

Accessible Entrances

We have three accessible entrance points into the arena via Trinity Way, Hunts Bank and Victoria Station.

Please note that access to the arena is restricted to ticket holders only. For collections of tickets please visit the Box Office before attempting to access the arena complex.

Make sure you give yourself plenty of time to get into the building and find your seats as many shows are extremely busy. Manchester Arena opening times vary depending on the event and are subject to change. Please check the Manchester Arena events page for more information on specific show timings. 

Getting to the Box Office (Event Days Only)

The box office is located off Trinity Way, next to the NCP Car Park. It is only possible to access the box office via our Trinity Way entrance on event days from 4pm or unless stated otherwise.

Enter the tunnel on Trinity Way next to the NCP Car Park and look for signs for the Box Office. It will be located on your right hand side.

Getting from Trinity Way to the City Room entrance

Enter the tunnel on Trinity Way next to the NCP Car Park.

Follow the directions from the tunnel to the arena. A member of our stewarding team will direct you through our search process. Please have your ticket ready to enter the arena. To enter City Rooms there is a set of green doors with a small flight of stairs on the other side, leading to the Arena entrance. There is also a lift to the right hand side of the doors that takes you up one level. 

Getting from the NCP car park to the City Room entrance

Follow the directions from the car park to the arena. You will enter a tunnelled area where a member of our stewarding team will direct you through our search process. Please have your ticket ready to enter the arena. To enter City Rooms there is a set of green doors with a small flight of stairs on the other side, leading to the Arena entrance. There is also a lift to the right hand side of the doors that takes you up one level. 

Getting from Victoria Station to City Room entrance

Please have your ticket ready to enter the arena. Take the lift located to the right hand side of the stairs within Victoria station. The lift to the bridge level connects Victoria Station to the City Rooms entrance at the Arena. Maximum distance from Victoria Station to entrance is 180 metres.

Getting from Hunts Bank into the Arena.

Please have your ticket ready to enter the arena. The Hunts Bank entrance is accessible via the stairs or a lift to the right hand side of the stairs. Maximum distance to the lift from the entrance point is 50 meters.